The Americans with Disabilities Act (see ) does not require a public accommodation to provide its customers, clients, or participants with personal devices, such as wheelchairs; individually prescribed devices, such as prescription eyeglasses or hearing aids; or services of a personal nature including assistance in eating, toileting, or dressing.
For example: Harold, who has provided adequate supporting documentation of his disability, has recently noticed that the wheelchair he has used for years at home and in school has become difficult to operate and needs new wheels. Harold submits a request for a new wheelchair to BCM's Student and Trainee Disability Services (STDS). Because the applicable law does not require the provision of personal devices and services, BCM STDs can deny the request and still be in ADA compliance. However, Harold could obtain the new wheelchair he needs through his insurance plan, which should cover medically necessary medical devices such as wheelchairs.